Kustomer is a company that makes customer service easy, personalized, and efficient. A configurable interface to automate repetitive tasks. You can accept requests from anywhere and reply in one thread. All customer information is available on a single timeline.

Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs.įeatures include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments.

Supportbench is not your typical ticketing system with suite of disjointed products but was created to be one seamless solution handling all business-critical functions with a support team that other companies on this list envy 😉 We make business to business relationships simple and easy to manage so you can effortlessly grow yours.

Suppportbench is a business-to-business (B2B) customer support platform and unlike everyone else, is scalable and affordable with features you expect to pay 5x for.

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